How does thelittleloop pre-loved work?

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The next-generation circular clothing hub for kids (and their adults!). A simple and easy platform for keeping clothes in circulation and out of landfill. Buy, and sell back their clothes in just a few taps.

What’s thelittleloop preloved?

How it’s different?

What condition will the clothes be in?

Why don’t you photograph every item?

What if I need to return some items?

Can I donate or sell clothes to thelittleloop?

Order queries


 

What's thelittleloop pre-loved?

Discover the thelittleloop's second-hand shop, a treasure trove featuring top-tier, sustainable brands tailored for your little one's escapades. Our items boast exceptional quality, ensuring they withstand not just one or two, but three or four rounds of adventures. Embrace the convenience of effortless, high-quality shopping while providing your child with the best. Welcome to an easier way to shop sustainably.

And now enjoy our newest feature: Trade-In! The option to sell back any items purchased from us for INSTANT credit. This exciting feature will keep items in circulation for longer and gives you the ability to refresh your little one's wardrobe using the funds earned from their previously loved items. It's a win-win scenario that keeps both closets and pockets happy.


 

How is it different?

✔ Only shop the best quality sustainable brands

✔ Instantly sell back items bought from us

✖ No haggling

✖ No waiting

✖ No fuss

thelittleloop is a shop for second-hand items either donated by you, clearance stock from our partnered brands or from the rental side of our business.

Items sold from rental will be items which have reached their maximum rental lifespan. Selling them, at a fraction of their RRP, allows us to give them one more life.

Occasionally we will sell newer items - sometimes brand new - to ensure that they are being worn and loved rather than sitting in our warehouse.


 

What condition will the clothes be in?

Our clothes are priced according to their condition.

Brand New: Never used and has no flaws.

Excellent Condition: Barely used with no imperfections or flaws.

Very Good Condition: Used a few times, but looks great. Occasionally these items have slight defects, which are clearly shown and mentioned in the listing and/or photographs.

Good Condition: Used frequently but still in good overall state. May have some signs of wear or defects, which are clearly shown and mentioned in the listing and/or photographs.

Satisfactory Condition: Used a lot and looks more worn (faded or bobbled). May have have more significant defects, which are clearly shown and mentioned in the listing and/or photographs.

n.b. we professionally steam sanitise all pre-worn garments before we send them to a new home.


 

Why don't you photograph every item?

We focus on photographing marks or defects on affected items to ensure the best value. While we can't capture every item individually, we display the original listing image and provide a comprehensive condition scale (refer to the details above) to give you a clear idea of what to anticipate. We have a very strict QC process, and although we believe you'll be pleased with your clothes, we do accept returns (see below) should you have any concerns.


 

What if I need to return some items?

If something is not quite right or doesn’t work than please don’t worry. We will offer a refund if you tell us within 14 days of receiving the goods that you want to cancel your order (please email us on hello@thelittleloop.com).

You have 14 days to return the goods to us in the condition which you received them.

We are not able to cover the cost of returns.


 

Can I donate or sell clothes to thelittleloop?

Yes! Discover the ultimate solution you've been seeking: the clear-out bag. It's your hassle-free way to declutter your children's outgrown clothes while ensuring each item finds a sustainable new purpose. Plus, it earns you credits to refresh their wardrobe from our kid-centred second-hand shop. Say goodbye to uncertain charity shop trips and wondering about the fate of your hand-me-downs. Bid farewell to concerns about proper recycling. With our clear-out bag, simply send us all the clothes they no longer need and we’ll do the rest, making conscious choices effortless.


 

Order queries?